1. About Us
These Terms of Use govern the relationship between Oxara Consulting Ltd ("Oxara Consulting", "we", "us") and any individual or organisation ("the Client") engaging our services. Oxara Consulting Ltd is registered in England and Wales. Company number: 17060695.
2. Our Services
Oxara Consulting provides specialist CQC compliance consultancy, regulatory recovery support, operational recovery support, and related services to health and social care providers in England. The specific scope of services will be agreed in writing prior to commencement.
3. Engagement and Agreement
No work is undertaken without a signed contract in place. An engagement commences when both parties have agreed the scope of work and fee in writing, whether by email, letter of engagement, or signed agreement. These Terms of Use form part of that agreement.
4. Fees and Payment
- Fees will be agreed in writing prior to commencement of work.
- Invoices are payable as per the terms stipulated in the individual contract.
- We reserve the right to suspend services where invoices remain unpaid as per the terms of the individual contract.
- Late payment interest may be applied in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
5. Confidentiality
We treat all client information with absolute confidentiality. We will not disclose any information relating to your service, regulatory situation, or engagement to any third party without your prior written consent, except where required by law.
6. Limitation of Liability
- Oxara Consulting provides expert consultancy support but cannot guarantee specific regulatory outcomes. CQC decisions remain the sole responsibility of the CQC as an independent regulator.
- Our liability to the Client shall not exceed the total fees paid by the Client for the specific engagement giving rise to the claim.
- We shall not be liable for any indirect, consequential, or economic loss arising from our advice or services.
- Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
7. Independent Legal Advice
We strongly recommend that clients facing enforcement action seek independent legal advice. Oxara Consulting works alongside your chosen legal team to provide clinical evidence and operational expertise. Our services do not constitute legal advice.
8. Intellectual Property
All frameworks, methodologies, documents, and materials produced by Oxara Consulting remain our intellectual property unless otherwise agreed in writing. Clients are licensed to use materials produced for their specific engagement for that purpose only.
9. Termination
Either party may terminate the engagement with 7 days written notice. In the event of termination, fees are payable for all work completed up to the date of termination.
10. Data Protection
We process personal data in accordance with our Privacy Policy and UK GDPR. By engaging our services you confirm you have read and understood our Privacy Policy.
11. Governing Law
These Terms of Use are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update these Terms of Use. The current version will always be published on our website.
For any questions regarding these terms contact us at Tel: 07932 393239 | contact@oxaraconsulting.co.uk